Phone system upgrade

We’re currently upgrading our phone system, if you come across an issue when calling us, try again or email hello@leedsfed.com.

Welcome to Leeds Federated! If you’re a new Leeds Federated customer, this is the page for you.

Woman sat on a sofa. She is smiling and holding up a set of house keys.

Our purpose is to help customers make a home. We’re really pleased that you’ve chosen to start a tenancy with us, and we hope you enjoy your new home.

Your welcome pack below includes useful information to help you get the most out of your tenancy and learn more about what we do.

You should read the welcome pack alongside your tenancy agreement which you’ll receive separately.

Welcome pack front cover

Welcome pack

File Type: pdf

File Size: 711 KB

Last Updated: October 2025

Download this resource

You might also want to watch this video to learn more about us and what we offer customers: