Our policies provide guidance about your home and our approach to different aspects of tenancies.

We work to a Lettings Policy across all our homes. In some areas, we also have Local Lettings Plans.

Our shared ownership policies cover our ways of working around shared ownership from adverse credit to a first come, first served approach.

Our policies explain how we manage finance and governance across the organisation.

Our general policies are about the way we work with everyone – whether a customer, colleague or partner.