The website supported people in finding a home swap / mutual exchange.
As well as providing homes directly for individuals and families across Kirklees, Leeds, North Yorkshire and Wakefield, we also provide accommodation to local partners who offer specialist support.
In our agency managed homes we act as the landlord and the partner agency supports the individual or family living in that home. In this type of arrangement our partner agencies are called managing agents.
Our managing agents provide a breadth of support for a range of people including those facing: homelessness, addiction, domestic abuse and/or mental health issues. They also support care leavers, people on their recovery journey, people with learning disabilities, younger people, and people living in residential care.
Due to the nature of their work, we can’t refer you to our managing agents, you would need to approach them directly or be referred by Housing Options or another health / social care team.
Read our stories to learn more about the support that some of our managing agents provide:
St Anne’s Community Services
Vicky shares the positive impact a permanent home has had for her.
St George’s Crypt
Keith’s journey highlights the inclusive support he’s received at Ashlar House.
Inspire North
We attended the opening of Inspire North's new Housing Hub in Harrogate.
Leeds Women’s Aid
Leeds Women's Aid developed a new hub to help people recover from domestic abuse.
Looking for support?
If you’re looking for support with somewhere to stay, you need to contact your local housing options service:
- Contact Kirklees Housing Solutions on 01484 221350.
- Ask for an assessment for supported accommodation because of your support needs.
- You’ll need to explain:
- Your health/addiction/support needs.
- Whether you’re homeless or at risk of homelessness.
- Why you can’t manage safely in ordinary accommodation.
- Whether you need on-site or regular support.
- You’ll need to provide evidence of your housing situation, care needs and any relevant professional reports.
- One route to supported accommodation is to request a referral to the particular agency providing the accommodation. A social worker or other professional can also make a referral for you – contact Kirklees Council Adult Social Services (Gateway to Care) on 01484 414933 to request a Care Act assessment.
- If you are eligible to be referred, you’ll need to complete the accommodation provider’s assessment to check whether the accommodation they provide is suitable for you. This means you might have to complete several assessments for different providers.
- If the accommodation covered by the provider is suitable for you, you’ll need to wait for a suitable placement based on your needs and available accommodation
- You should also apply to the Kirklees housing register by visiting the Choose n Move portal, as this may help with longer-term housing. Please visit https://www.choosenmove.org.uk/
- If you’re homeless or at risk of homelessness, the Housing Solutions team will discuss emergency accommodation with you.
- Contact Leeds Housing Options: 0113 222 4412 or visit them at Merrion House, Woodhouse Lane, Leeds, LS2 8LX. The phone line can be difficult to get through to, so going to Merrion House, ideally when they open at 9:00am Monday to Friday (or 10:00am on a Tuesday), gives the best chance of being assessed that day.
- Ask for an assessment for supported accommodation because of your support needs. You’ll need to explain:
- Your health/addiction/support needs.
- Whether you’re homeless or at risk of homelessness.
- Why you can’t manage safely in ordinary accommodation.
- Whether you need on-site or regular support.
- You should provide details of any relevant professionals who are already involved in your care.
- The Housing Options team should complete a housing and support needs assessment and a Personal Housing Plan.
- You can ask to be referred to specialist supported housing for mental health, addiction, disability or domestic abuse, though the Housing Options team should pick this up when you’re assessed
- Tell the Housing Options team if domestic abuse is involved so they can consider specialist safe accommodation.
- Once the Housing Options team has completed the assessment, you’ll need to wait for a suitable placement based on your needs and available accommodation.
- If you’re homeless or at risk of homelessness, they’ll discuss emergency accommodation with you.
- Contact North Yorkshire Council Adult Social Care on 0300 131 2131 or 01609 780780.
- Ask for a Care Act assessment for supported accommodation because of your support needs.
- You’ll need to explain:
- Your health/addiction/support needs.
- Whether you’re homeless or at risk of homelessness – If you are homeless or at risk of homelessness, also contact North Yorkshire Council Housing Options on 0300 131 213.
- Why you can’t manage safely in ordinary accommodation.
- Whether you need on-site or regular support.
- Complete the Care Act assessment to see if you meet the eligibility criteria, and ask for supported accommodation or supported living to be considered.
- If you are eligible, a care and support plan will be put in place for you. The council’s team will look for suitable accommodation and providers.
- You’ll also need to complete a financial assessment to determine whether you need to contribute towards the costs.
- Once the assessment is complete, you’ll need to wait for a suitable placement based on your needs and available accommodation.
- If you’re homeless or at risk of homelessness, the Adult Social Care team will discuss emergency accommodation with you.
- Contact Wakefield Housing Needs Service on 01924 304359 to ask for a supported accommodation or Housing Related Support assessment.
- You’ll need to explain:
- Your health/addiction/support needs.
- Whether you’re homeless or at risk of homelessness – if you are, you should also contact Housing Needs on 01924 304360 or 01924 304362 as soon as possible.
- Why you can’t manage safely in ordinary accommodation.
- Whether you need on-site or regular support.
- You should provide details of any relevant professionals who are already involved in your care.
- The Housing Needs Service should complete a supported accommodation or Housing Related Support assessment with you.
- You can ask to be referred to specialist supported housing for mental health, addiction, disability or domestic abuse, though the Housing Needs Service should pick this up when you’re assessed.
- Tell the Housing Needs Service if domestic abuse is involved so they can consider specialist safe accommodation.
- Once the Housing Needs Service has completed the assessment, you’ll need to wait for a suitable placement based on your needs and available accommodation.
- If you’re homeless or at risk of homelessness, they’ll discuss emergency accommodation with you.
Already a supported customer or working for a managing agent?
If you’re supported by one of our managing agent partners, or you work for one of them, and you have a query about our arrangement with you, get in touch with our Agency and Contracts Manager: