You may have noticed an incorrect heating charge on your rent statement due to a printing error. A corrected statement is on the way.
You can find out which repairs you’re responsible for in the pages below, as well as how to carry out simple DIY tasks.
We have a shared responsibility for the maintenance of your home and any repairs you need.
Our step-by-step video guides show you how to carry out basic repairs and DIY tasks in your home.
If you notice an issue in your home, it’s important you tell us as soon as you can so we can sort it out for you. There are a few ways to report a repair and different timescales we work to.
All homes are at risk of condensation. Excess condensation in your home, can lead to problems such as mould growth. If you have an issue with condensation, damp or mould let us know.
Sometimes you may have to pay for repairs we do – we call these rechargeable repairs. They usually relate to repairs that aren’t everyday wear and tear.
Learn more about different improvements to your home – from planned improvements to adaptations and alterations you want to make yourself.
Keeping your home safe is our top priority. Learn about asbestos, fire, gas, water, and electrical safety, and your role in maintaining a safe home.
