Error in rent statements

We are aware of some issues with the most recent rent statements sent earlier this month. We will be issuing new statements during July 2026

When you buy a shared ownership home you take on some responsibilities, and so do we.

A couple standing outside their front door. They are both smiling

Your responsibilities

As a shared owner, you’re responsible for:

  • All repairs and maintenance, once the defect period with the developer is over
  • Paying rent, service charges and/or third-party management charges, building and contents insurance and other charges
  • Paying for utilities supplied to your home, such as gas, electricity, internet etc.
  • Asking for permission from us to carry out alterations, additions and improvements to your home
  • Having your boiler serviced by a ‘Gas Safe’ registered engineer every year

You’re also not allowed to sub-let your home and you shouldn’t borrow additional money against your home.

This is a list of common examples – you should look at your lease to find out more information about your responsibilities.

Our responsibilities

As your landlord for the rented portion of your home, we’re responsible for:

  • Insuring the building
  • Complying with our landlord covenants in your lease, deed or transfer document