Our Community Spaces team ensures shared areas are safe, well-maintained, and welcoming.

Colleagues from the Community Spaces team standing in a group outdoors surrounded by trees. Everyone is smiling

We manage and maintain shared outdoor areas. Shared indoor areas are cleaned by our contractors ATLAS Facilities Management and White Horse Cleaning Services.

We deliver grounds maintenance to shared areas where customers pay a service charge. Grounds maintenance takes place on a rolling schedule and includes seasonal gritting as well as gardening tasks such as:

  • Lawn maintenance
  • Upkeep of hedges and shrubbery
  • Weed control
  • Maintenance of paved and hardstanding areas
  • Leaf clearance
  • Litter picking

We’re committed to providing a good level of service at an affordable cost, in line with our wider organisational values and approach to ‘value for money’. Maintaining shared spaces helps keep homes and grounds in good condition and enhances the overall living experience for customers, supporting our organisational purpose to ‘help people make a home’.

Our qualified team is led by our Community Spaces Manager and two Service Managers

Tony Horncastle

Community Spaces Manager

Charlie Cole

Service Manager

General contact details for our team

Mike, Charlie and Tony standing on a lawn outside. They are smiling. There are shrubs and trees in the background.
Mike, Charlie and Tony
Front cover of gardening service standards

Gardening service standards

How our team of gardeners / grounds maintenance colleagues help maintain your communal gardens / outdoor areas.

File Type: pdf

File Size: 348 KB

Last Updated: July 2026

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Front cover of contractor cleaning service standards

Contractor cleaning service standards

What you can expect from our cleaning contractors and what’s considered acceptable or not.

File Type: pdf

File Size: 308 KB

Last Updated: July 2026

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