We have a new mutual exchange partner, HomeSwapper!

Our general policies are about the way we work with everyone – whether a customer, colleague or partner.

Learn more about how we work by reading the policies below:

Front cover of Asset Management Plan

Asset management plan

File Type: pdf

File Size: 13 MB

Last Updated: April 2023

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EDI policy front cover

Equity, Diversity and Inclusion (EDI) policy

Our approach to creating a diverse, equitable, and inclusive organisation

File Type: pdf

File Size: 181 KB

Last Updated: March 2025

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Front cover of GDPR policy

General Data Protection Regulation (GDPR) policy

How we comply with GDPR and use personal data with integrity

File Type: pdf

File Size: 204 KB

Last Updated: March 2026

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Front cover of health and safety policy

Health and safety policy

Our policy outlining our approach to health and safety for colleagues and people who may be affected by our work

File Type: pdf

File Size: 2 MB

Last Updated: August 2025

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