You may have noticed an incorrect heating charge on your recent rent statement. This is due to a printing error. A corrected statement is on the way.
Our Corporate Plan sets out how we’ll achieve our core purpose of helping people make a home. It also reflects what customers tell us is important.
We usually produce a 5-yearly Corporate Plan and provide an update on how we’re doing each year. Our latest Corporate Plan launched in 2026.
We’ve agreed 3 strategies in our Plan – Thrive, Engage and Evolve. Our overarching priority remains our customers. We care about our customers and we’re here to help people make a home.
Explore our Corporate Plan:
Corporate Plan Year 2 – 2026 – 27
File Type: pdf
File Size: 6 MB
Last Updated: April 2026
