They make sure we’re accountable, compliant with legal and regulatory standards, and have strategic oversight.
The Board’s core purpose is to set and actively:
Our Board holds three regular committees:
The Customer Experience Committee oversees all of our performance and operational matters.
Board members in our Customer Experience Committee include:
The Audit and Risk Committee provide independent scrutiny and challenge. This contributes to the Board’s overall process for making sure we have the right processes in place to effectively manage risk, financial reporting, and compliance.
Board members in our Audit and Risk Committee include:
The Governance and Remuneration Committee is responsible for governance around succession planning, recruitment, attendance, appraisal and overall effectiveness of our Board.
Board members in our Governance and Remuneration Committee include:
Board members complete a Declaration of Interest when they join to ensure they’re fit to be appointed and that we have a zero-tolerance approach to bribery. Board members renew their Declarations annually to make sure they’re fit to continue in their roles.
The Declaration asks Board members about any other Board or Committee member positions they have, as well as other employment – this is so we can check if there’s a conflict of interest. Conflicts of interest are also raised at the start of all Board and Committee meetings.
Our Company Secretary keeps the Declarations of Interest which you can ask to see, if needed – contact us for to see the Declarations of Interest or for more information.
As well as a Board and Committees, we also have Shareholders. You can find out more in our Shareholder membership policy:
File Type: pdf
File Size: 149 KB
Last Updated: March 2025
We publish our Governance documents to show how we manage resources, deliver value, and support sustainable communities. The documents are of interest to customers, partners, and regulators as they show our performance, priorities, and progress.
