Phone system upgrade

We’re currently upgrading our phone system, if you come across an issue when calling us, try again or email hello@leedsfed.com.

As a Leeds Federated customer, you have certain rights and responsibilities as part of your tenancy with us.

Your full rights and responsibilities are in your tenancy agreement which you signed when you first moved in.

If you can’t find your tenancy agreement please contact us and we can send you a copy.

You can also find some useful information to help you get the most out of your tenancy in our welcome pack:

Welcome pack front cover

Welcome pack

File Type: pdf

File Size: 711 KB

Last Updated: October 2025

Download this resource

If you want to know more about the responsibility for repairs in your home, visit our ‘who’s responsible for repairs’ page.