Skip to main content
  • About us
    • Our purpose
    • Meet the team
    • Meet our contractors
    • Governance
    • Performance
    • Service Standards
    • Policies
    • Partnerships
  • Work for us
    • Our culture
    • Benefits of working for us
    • Sign up for job alerts
    • Current job vacancies
    • Employee stories
  • Agency managed homes

Our performance and customer feedback Archives - Page 2 of 2 - Leeds Federated Housing Association

0113 386 1000
My Account
  • Home
  • Your tenancy
    • Welcome
    • My Account
    • Get involved
    • Money matters
    • Rent and service charges
    • Your Right to Acquire
    • Your rights and responsibilities
    • Moving out
  • Your lease
    • Your lease – FAQs
    • New shared ownership model lease
    • Increasing your share
    • Responsibilities in shared ownership
    • Selling your shared ownership home
  • Rent a home
    • Rent a home in Kirklees
    • Rent a home in Leeds
    • Rent a home in North Yorkshire
    • Rent a home in Wakefield
    • Who is eligible for social housing
    • Exchange your home
  • Buy a home
    • Current developments
    • What is shared ownership
    • Upcoming developments
    • Your Right to Shared Ownership
  • Repairs
    • Who’s responsible for repairs
    • How to carry out basic repairs in your home
    • Repairs you may need to pay for
    • How to arrange a repair
    • Damp and mould
    • Improvements to your home
    • Making your own alterations to your home
    • Keeping your home safe
  • Anti-social behaviour
    • What is anti-social behaviour?
    • Report anti-social behaviour
    • Policies and procedures
    • Domestic abuse
  • News
    • Customer stories
    • Newsletters
    • News
  • Get in touch
    • Compliments and complaints
    • Media enquiries
    • Communicating together
    • Contact us
Search

News

Home // News // News // Our performance and customer feedback

Our performance and customer feedback

Three people are sitting together in a community building. They are all chatting. One person is leaning on a walking support.

Help us to offer you a more tailored service

Let us know your individual requirements and we can tailor our services to suit your needs.

Read this news story
Two women stood next to each other. One woman is holding a cup of coffee up saying cheers.

Our new Corporate Plan is out!

Our new Corporate Plan for 2025-2030 sets out our core purpose which is to help people make a home. It also demonstrates our vision for delivering secure, affordable, and quality homes for customers.

Read this news story
A couple looking at an electronic tablet.

The national Tenant Satisfaction Measures have been published

Learn more about Tenant Satisfaction Measures (TSMs) and how we’re doing with our performance.

Read this news story
Wildflowers in front of a building

Wonderful wildflowers at Fewston Court

Our Community Spaces team brightened up Fewston Court with wonderful wildflowers

Read this news story
<< Previous 1 2

News

  • Customer stories
  • Newsletters
  • News

Filter by category

  • Anti-social behaviour
  • Building new homes
    • Colliers Park (Sugar Hill)
    • Owlcotes Road
  • Celebrations
  • Communities and neighbourhoods
  • Damp, mould and condensation
  • Energy efficiency
  • Health and safety
  • Money matters
  • Our performance and customer feedback
  • Partnership working
  • Policies
  • Regeneration
  • Rent and service charges
  • Repairs and improvements

Filter by date

  • 2026
    • September
    • August
    • July
    • June
    • May
    • April
    • March
    • February
    • January
  • 2025
    • December
    • November
    • October
    • September
    • August
    • July
    • June
    • May
    • April
    • March
    • February
    • January
  • 2024
    • December
    • November
    • September
    • August
  • 2023
    • November
  • 2022
    • September
Back to top

Contact us


0113 386 1000

Connect with us


Follow us on X Follow us on Facebook Follow us on LinkedIn

© Copyright Leeds Federated 2026. Leeds Federated is a Registered Charitable Housing Association.  |  Registered in England no. LH0989  |  VAT no. 613 1262 86

Disclaimer | Privacy policy | Cookie declaration | Web development York