Our anti-social behaviour directory

We work with many different partners and organisations to help us to deal with anti-social behaviour (ASB). This can include the police, local councils, social care teams, community mental health teams, mediation services, third sector charities, the local community and Resolve.

Reolve collective logo

For more information about how to deal with different issues please use our directory below.

You might also want to explore our policies and procedures.

Sexual offences

There is no blanket approach that we can take to sexual offences and we will deal with them on a case by case basis to protect the victim(s). If you’re concerned about someone’s safety or wellbeing, then you should contact the police on 999.

Smells

Cooking smells will not be dealt with as anti-social behaviour as this is part of the usual use of a home. Noxious smells may include things such as refuse material that is not being disposed of correctly and is causing a smell. It can also include the smell of bodily odour, urine, faeces, or chemicals. We will not usually deal with reports of smells as anti-social behaviour unless we believe that the smell is being caused with intent.

Smoking/vaping

Smoking or vaping within a home or the boundaries of a home is not considered to be anti-social behaviour.

The exclusion to this is where there is a shared internal communal area such as a corridor or hallway. Smoking in communal areas is against the law.

Staring

A person staring at you or others is not generally thought to be anti-social behaviour. To try and address your concerns about this, see our Neighbourhood Management Policy. Only if this forms part of a pattern of behaviour that is thought to be threatening or a form of harassment will it be considered for involvement by us.

Untidy gardens

If we notice that someone’s garden is untidy, we will work with the customer to try and resolve this. We will usually notice that a garden is unkept during our regular estate inspections, but if you are concerned about the state of a garden, this can be reported to your Neighbourhood Officer.

Vandalism

Vandalism is where property is damaged deliberately. This is a crime and should be reported to the police in the first instance by calling 101.

If you believe that the vandal is a Leeds Federated tenant/customer, then you can speak with your Neighbourhood Officer after reporting this to the police. We will treat this as anti-social behaviour.

Vehicles

Vehicles can cause nuisance in several ways. Vehicles covered in this section can be any type of vehicle that would usually be used on the public highways. This can include: cars, vans, caravans, trailers, tractors, quad bikes, e-bikes, mopeds, motorbikes.

Verbal abuse

Verbal abuse or aggression may be classed as a crime (including a hate crime – see the Hate Crime section of this anti-social behaviour directory for more information.) and will be dealt with as anti-social behaviour. You should report this to the police first, if you are at immediate risk of harm, by calling 999, otherwise by calling 101.

Violence or threats of violence

This is a crime and should be reported to the police first. Where the threat is imminent, this should be reported by calling 999, otherwise by calling 101. Once the police have been informed, then you should inform your Neighbourhood Officer as this will be dealt with as anti-social behaviour.

Working from home

We’ll consider requests from tenants/customers to be able to work from home as long as the work does not cause nuisance to other tenants/customers. For example, a large number of visitors to a home that is being used to work from may give us reason to not give permission. Other reasons where we may not give permission include excessive noise as a result of the business, or any health and safety reasons.

You can speak with your Neighbourhood Officer if you have any concerns about a business being run from a home, or someone working from home that is causing nuisance.