Hate crime is a criminal matter and should be reported to the police. If there is a threat to life you should call 999 to report this, otherwise you should call 101.

Once the police have been informed, you should report this to your Neighbourhood Officer.

If the person committing the hate crime is one of our tenants/customers, we will investigate this as anti-social behaviour.

If the person committing the hate crime is not one of our tenants/customers, we will work with you to help you feel more safe. We will work with relevant partners and agencies such as the police public protection team or local council housing teams to look at options to make you feel safer e.g. additional security measures, moving home, etc.