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Our first priority as a landlord is to provide you with a safe and healthy home.
All homes are at risk of condensation, particularly through the winter months. If you have excess condensation in your home, this can lead to problems such as mould growth, which can affect your health and the health of your home.
Small amounts of condensation are not usually a problem, and there are some everyday things we can all do to help prevent it.
We’ve worked with the Energy Saving Trust to create a short video to help you manage condensation and maintain a healthy home:
You can also follow this quick guide to help you reduce condensation in your home:
How to reduce and prevent condensation
This guide gives you ten top tips to help reduce and prevent condensation in your home.
File Type: pdf
File Size: 4 MB
Last Updated: December 2023
You can find out more about keeping your home healthy and free from damp, mould and condensation in our healthy home handbook which is available in different formats:
Healthy home handbook – English
A guide to condensation and mould with tips to help keep your home healthy.
File Type: pdf
File Size: 2 MB
Last Updated: October 2024
Healthy home handbook – Arabic
File Type: pdf
File Size: 4 MB
Last Updated: October 2024
Healthy home handbook – Bengali
File Type: pdf
File Size: 6 MB
Last Updated: October 2024
Healthy home handbook – Polish
File Type: pdf
File Size: 2 MB
Last Updated: October 2024
Healthy home handbook – Punjabi
File Type: pdf
File Size: 5 MB
Last Updated: October 2024
Healthy home handbook – Romanian
File Type: pdf
File Size: 2 MB
Last Updated: October 2024
Healthy home handbook – Urdu
File Type: pdf
File Size: 4 MB
Last Updated: October 2024
Healthy home handbook – easy read
File Type: pdf
File Size: 162 KB
Last Updated: October 2024
If you can’t get rid of condensation in your home, or you spot damp or mould, let us know straight away so we can sort things out quickly. We’ll usually come out to see you within 14 working days of you letting us know there’s an issue with damp or mould.
We use a range of improvements to resolve damp and mould issues. We’ll work with you to find long-term solutions, not just quick fixes. We also carry out follow-up inspections on 10% of all damp and mould repairs every month.