Phone system upgrade

We’re currently upgrading our phone system, if you come across an issue when calling us, try again or email hello@leedsfed.com.

People digging up soil to plant a tree

We’ve been working hard to build a community-based approach where our customers are at the heart of everything we do.

We’re excited to share the progress we’ve made this past year and our plans for the year ahead.

Year 1 highlights

In the past year, we’ve successfully developed a detailed plan for each of the 54 neighbourhoods. This marks an important milestone in our journey to better understand the unique needs and priorities of each community and where you live.

Our approach has been about listening to our customers and engaging with them regularly. It’s also been about making sure that the solutions we provide are tailored to their specific needs.

By taking this neighbourhood approach, we’ve been able to create plans that address local issues, bring people together, and build stronger connections between customers and Leeds Federated.

We’re proud of the progress we’ve made so far, but we know that this is just the beginning.

Looking ahead

In the year ahead, we’ll be putting what we’ve learned from our neighbourhood plans into action. This means we’ll be targeting our services and resources more effectively, ensuring that we’re addressing the issues that matter most to our customers.

One of the key aims of this next phase is working with partner agencies including Litter Free Leeds, Neighbourhood Policing Teams and the local councils.

We recognise that there are some issues where others may be better placed to deliver services. By collaborating with these partners, we can offer a more complete and well-rounded approach to supporting our communities.

We’re committed to making sure that every neighbourhood gets the support it needs to thrive. Whether it’s tackling local crime, improving health and wellbeing, supporting education and employment initiatives, or addressing housing needs.

By continuing to listen, learn, and collaborate with our customers, we hope to create a lasting, and positive change.

Stay tuned for more updates, and let’s continue to make your community a great place to live!

In Belle Isle, Sharon Lanceley Neighbourhood Officer, has been busy coordinating tree planting near Woodville Square and litter picks.

Your voice matters

As always, we encourage you to stay involved in shaping where you live. Your feedback is essential to making sure that the neighbourhood plan for your area stays relevant and responsive.

You can visit the Community hub on Your Voice and register to follow what’s happening with the neighbourhood plan for your area. You can still complete an online survey to share your views and learn more about the proposal.

Thank you for being a part of this journey with us. We look forward to another year of working closely with you and our partners to deliver real, meaningful change in our neighbourhoods.

 

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