Gas safety is a top priority for us and a legal requirement for your home.

Faulty gas appliances and pipework can lead to carbon monoxide poisoning, gas leaks, and fires. By working together, we can make sure the gas systems in your home are safe and working properly.

What we do:

• Annual gas safety checks are carried out in all homes with a gas supply
• All gas appliances are installed or serviced by a gas safe registered engineer
• We encourage you to report faults or breakdowns straightaway

What you can do:

• Let us in your home to carry out your annual gas safety check, it’s a legal requirement and helps keep you, your household and neighbours safe. If you can’t make your appointment, let us know as soon as possible so we can reschedule and keep your certificate valid. If you repeatedly miss a gas safety check appointment, we may take legal action and pass on the costs of enforcement
• Report any issues with your gas appliances straightaway, don’t wait for your next appointment
• Never attempt to repair or install gas appliances yourself, always use a Gas Safe registered engineer
• Know where your gas meter is and how to turn it off in an emergency
• Keep vents and air bricks clear to ensure proper ventilation
• Be alert for signs of a gas problem or a gas leak

Gas leaks

If you suspect a gas leak:

• Call the National Gas Emergency Helpline on 0800 111 999 immediately
• Open your doors and windows and turn the gas off at the meter (unless it’s in a cellar/ basement)
• Do not use naked flames or electrical switches, including light switches