We help save customers money each year by making sure they receive the support they’re entitled to. For David, this meant an extra £3,474 a year, giving him peace of mind and greater financial security.

When David called us he was receiving Personal Independence Payments (PIP) to help him with daily life and getting around following a stroke. He was in the process of appealing a reduction in his PIP through a Tribunal. We visited David at home to help him prepare his case for the Tribunal. We also checked his other benefit entitlements and outgoings and found he wasn’t getting full council tax support.

With our help, David won his tribunal case and had his PIP reinstated. His council tax support also increased. David is now better off by £47 per week for the PIP and £19.81 per week for the extra council tax support. He knows he can contact us if things change again in future.