We’re extending our phone line opening hours to 8 am – 7 pm on 30 April, 28 May and 25 June
The resources below might help you resolve the issue with your neighbours

Dear Neighbour card
File Type: pdf
File Size: 1 MB
Last Updated: September 2025

How to be a good neighbour leaflet
Read tips about how to get off to the best start with new neighbours and what to do if things go wrong.
File Type: pdf
File Size: 2 MB
Last Updated: November 2024
If you don’t feel able to talk to your neighbours, or are unable to resolve the issue, you can report it to us.