You may have noticed an incorrect heating charge on your recent rent statement. This is due to a printing error. A corrected statement is on the way.
We consider DIY as normal household noise and we will not usually deal with it as anti-social behaviour.
See our Neighbourhood Management Policy below on steps you can take to try to discuss this with your neighbours.
There are very few times where it may be considered as anti-social behaviour, for example when it takes place between the hours of 11pm and 8am. Or where it meets the noise limits detailed in the Noise section of this anti-social behaviour directory.

Neighbourhood management policy
Our approach to helping maintain and improve neighbourhoods as a place where customers can enjoy their homes in a safe and secure environment they can be proud of
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Last Updated: January 2025