If you are worried that someone’s bins are overflowing, or that they are not regularly put out or taken in, the best way to handle this is by speaking with your neighbour to make sure that they understand why this concerns you.

If the problem continues, let us know so that we can work with the customer to resolve this. We do not treat this as anti-social behaviour, see our Neighbourhood Management Policy below.

Useful websites for bin collection and waste services:

Cover of neighbourhood management policy

Neighbourhood management policy

Our approach to helping maintain and improve neighbourhoods as a place where customers can enjoy their homes in a safe and secure environment they can be proud of

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Last Updated: January 2025

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