We’re extending our phone line opening hours to 8 am – 7 pm on 30 April, 28 May and 25 June
If you are worried that someone’s bins are overflowing, or that they are not regularly put out or taken in, the best way to handle this is by speaking with your neighbour to make sure that they understand why this concerns you.
If the problem continues, let us know so that we can work with the customer to resolve this. We do not treat this as anti-social behaviour, see our Neighbourhood Management Policy below.
Useful websites for bin collection and waste services:

Neighbourhood management policy
Our approach to helping maintain and improve neighbourhoods as a place where customers can enjoy their homes in a safe and secure environment they can be proud of
File Type: pdf
File Size: 130 KB
Last Updated: January 2025