You may have noticed an incorrect heating charge on your rent statement due to a printing error. A corrected statement is on the way.
If you’ve noticed an unexpected heating charge on your latest rent statement, please be aware that this is due to a printing error on our recent statements. We’re working to correct the issue.
A corrected statement will be sent to you by post. This may take a few weeks, so please bear with us while we put this right. There’s no need to wait to let us know. Contact us on 0113 386 1000.
Thank you for your patience.