If you’re a new Leeds Federated customer this is the page for you – it includes our Welcome Pack which is full of useful information to help you get the most out of your tenancy.

My Account is our online portal for Leeds Federated customers. Learn more about all the things you can do on My Account, and how to get started.

There are lots of different ways for you to get more involved in our work and have your say – from short polls and surveys, to webinars, events, and our Customer Voices Panel.

If you’re worried about money matters, we’re here to help. We can offer advice, support and information on the cost of living, managing money, bills, benefits, employment, wellbeing and more!

Your rent and service charge is invested into homes so we can continue to ‘help people make a home’. Explore how we set the rates, and how you can manage your payments.

Explore some of your rights and responsibilities – the full list is in your tenancy agreement which you signed when you first moved in. If you can’t find your tenancy agreement, get in touch with us.