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Employee stories Archives - Leeds Federated Housing Association

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Employee stories

Home // News // Employee stories
Picture of two people looking at the camera.One of them is wearing a headset.

Our Leadership team go back to the floor to find out what customers are saying.

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Customer experience team standing on a lawn together. They are smiling. There are trees in the background.

Meet our Customer Experience Advisor Henna who shares a glimpse into a day in the life.

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A photo of Management Accountant Aps

Find out how Management Accountant, Alex, keeps the APS accounts running smoothly.

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A photo split into two of our fire testing team.

Find out more about how our Fire Protection and Compliance team play a key role in keeping customers safe.

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Portrait photo of Adaptions Officer Angie

Meet our Adaptations Officer Angie who helps customers live independently and comfortably.

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Community Spaces team standing on a lawn together. They are smiling. There are trees in the background.

Meet our gardeners who work hard to keep customer’s communal areas well-maintained.

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Picture of neighbourhood Officer Maggie stood in front of a wall of a house holding a form up at the camera.

Meet Maggie who shares an insight into her role as Neighbourhood Officer.

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Picture of our Asset Manager Lucy stood in a city street

Meet our Asset Manager Lucy who makes sure customer homes are safe and well-maintained.

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Health and safety

Meet Gav who heads up health and safety across the organisation – find out how he keeps customers and colleagues safe.

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Customer experience team standing on a lawn together. They are smiling. There are trees in the background.

In April 2024 we launched our new Contact Centre team. Find out more about them.

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