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We know anti-social behaviour (ASB) can mean different things to different people.

Take a look at our anti-social behaviour directory to find out what is and isn’t anti-social behaviour. The directory also includes helpful advice about dealing with different issues.
If you report something that is considered anti-social behaviour, we’ll open a case and follow the steps in our anti-social behaviour policy:

Anti-social behaviour policy
Our approach to taking responsive, swift and proportionate action to anti-social behaviour
File Type: pdf
File Size: 163 KB
Last Updated: January 2025
We adapt our approach to tackling anti-social behaviour based on the level of impact and risk in each situation.
Sometimes we can resolve issues quickly if we can take action ourselves, such as giving tenancy warnings. If we need to take legal action through the court, the process can take longer. Find out more about the court process.
We work closely with partners and have a national joined up approach to sharing information – this helps us reach a faster outcome.
If your issue isn’t considered anti-social behaviour, we may deal with it as part of our approach to good neighbourhood management. Take a look at our neighbourhood management policy to find out more:

Neighbourhood management policy
Our approach to helping maintain and improve neighbourhoods as a place where customers can enjoy their homes in a safe and secure environment they can be proud of
File Type: pdf
File Size: 130 KB
Last Updated: January 2025