Phone system upgrade

We’re currently upgrading our phone system, if you come across an issue when calling us, try again or email hello@leedsfed.com.

We know anti-social behaviour (ASB) can mean different things to different people.

A skip full of rubbish

Take a look at our anti-social behaviour directory to find out what is and isn’t anti-social behaviour. The directory also includes helpful advice about dealing with different issues.

If you report something that is considered anti-social behaviour, we’ll open a case and follow the steps in our anti-social behaviour policy:

Picture of the cover of an anti-social behaviour policy.

Anti-social behaviour policy

Our approach to taking responsive, swift and proportionate action to anti-social behaviour

File Type: pdf

File Size: 163 KB

Last Updated: January 2025

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We adapt our approach to tackling anti-social behaviour based on the level of impact and risk in each situation.

Sometimes we can resolve issues quickly if we can take action ourselves, such as giving tenancy warnings. If we need to take legal action through the court, the process can take longer. Find out more about the court process.

We work closely with partners and have a national joined up approach to sharing information – this helps us reach a faster outcome.

If your issue isn’t considered anti-social behaviour, we may deal with it as part of our approach to good neighbourhood management. Take a look at our neighbourhood management policy to find out more:

Cover of neighbourhood management policy

Neighbourhood management policy

Our approach to helping maintain and improve neighbourhoods as a place where customers can enjoy their homes in a safe and secure environment they can be proud of

File Type: pdf

File Size: 130 KB

Last Updated: January 2025

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