Whether you need a stairlift to get to your bedroom or help to bathe or shower, we offer advice about different adaptations that can help you in your home.

To help keep your home in a good condition we replace items when they come to the end of their lifespan - this includes things like kitchens, bathrooms, boilers, roofs, insulation, windows, and doors.

Our policies provide information about what you can expect from us and what we expect from you. 

If you’re thinking of buying a shared ownership home, there are a few things to consider. We've compiled a list of Frequently Asked Questions to help you learn more about shared ownership and decide if it's right for you.

Buying a shared ownership home is an exciting time, but there are also lots of costs to think about and it's good to plan for these in advance. We've put together a list of potential costs that you might need to consider when you're buying a home.

We provide gritting in shared outdoor areas during cold weather, ensuring safe access and stocked grit bins where service charges apply.

Tree care in shared spaces is managed by us, while trees in private gardens are your responsibility. We also monitor tree health and offer planting advice.

Find out about your responsibilities around tree management and gritting.

Service charges pay for services in shared or communal areas. Learn about what they cover, how they’re charged and what’s included in your surplus/deficit statement.

Learn how we set your rent and service charges in line with government guidelines to keep things transparent and easy to understand.

Choose the payment method that suits you: direct debit, standing order, Allpay or by phone. Our flexible options make paying rent easy and secure.

We share quarterly rent statements with you so you can keep track of your payments and rent and stay in control.