Smoking or vaping within a home or the boundaries of a home is not considered to be anti-social behaviour.

The exclusion to this is where there is a shared internal communal area such as a corridor or hallway. Smoking in communal areas is against the law.

Cooking smells will not be dealt with as anti-social behaviour as this is part of the usual use of a home. Noxious smells may include things such as refuse material that is not being disposed of correctly and is causing a smell. It can also include the smell of bodily odour, urine, faeces, or chemicals. We will not usually deal with reports of smells as anti-social behaviour unless we believe that the smell is being caused with intent.

There is no blanket approach that we can take to sexual offences and we will deal with them on a case by case basis to protect the victim(s). If you’re concerned about someone’s safety or wellbeing, then you should contact the police on 999.

Riots and damage caused as a result of a riot are criminal offenses and should be reported to the police by calling 999.

Following the matter being reported to the police, you should report any tenants/customers or adult household members who may have been involved in a riot to your Neighbourhood Officer as we will investigate this as a matter of anti-social behaviour.

Nuisance from quad bikes, e-bikes or mopeds can also be tackled under the Vehicles section of this anti-social behaviour directory.

The police can deal with some disputes between neighbours as public order offenses. This is likely to be where alarm, harassment or distress has taken place or where direct threats are made to the public. It can also include street fights.

If something of this kind is taking place, the police should be contacted on 999 as this is a crime.

Once the matter has been reported to the police, you should inform your Neighbourhood Officer as we will deal with this as anti-social behaviour.

Where possible, we will use pre-legal measures to resolve issues of anti-social behaviour. This is to prevent any unnecessary costs being passed on to the perpetrator(s).

Tenants/customers can have pets within their homes as long as permission has been given by us. We will assess the type of property and how this is suitable for the number and type of pets that permission is asked for. We will not deny the keeping of pets without reason to do so as we recognise the benefits that having a pet can have.