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News - Page 2 of 5 - Leeds Federated Housing Association

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News

Home // News // News
People sat round a table outside talking and doing painting

Empowering independent living through inclusion and partnership work

Find out how our partnership work with St George’s Crypt is helping people get the support they need.

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Someone is lifting a chair away from the corner of a room in their home. There is mould on the wall behind where the chair was

Find out how Awaab’s Law is changing the way we work

Awaab’s Law goes live on the 27 October, here’s what you need to know.

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Person watching a webinar on their laptop

Book your next Time to Talk on developing a housing app

Share your thoughts on on a new app at our Time to Talk session.

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Two people talking on a sofa

Communicating Together

We’ve been updating our approach to how we work to maintain fairness and respect when working with customers who are displaying challenging behaviour.

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An older couple are outside weating winter clothes. They are each holding up a cup of coffee as if to say 'cheers'. They are both smiling.

Our annual report is out

Explore our 2024/25 annual report. It includes updates about our performance, community impact, customer stories, and 50 years of helping people make a home.

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Team from MEL Research. 7 members of the team are standing in a line smiling.

Behind the scenes of our customer surveys

Meet MEL Research who carry out our quarterly phone surveys with customers. If you’re a Leeds Federated customer and get a call from MEL Research, please do take part and give them your feedback – it makes all the difference! 

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Lessons learned from our Tenant Satisfaction Measures

During 2024/25, MEL Research collected feedback from over 600 Leeds Federated customers as part of our Tenant Satisfaction Measures (TSMs) survey programme – find out what we learned.

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Prize draw winner holding up a poster about the competition and smiling.

Latest prize draw winner announced!

Last year, our in-house contractor APS launched a new £200 prize draw to encourage more customers to meet their electrical test appointments. Meet our winner!

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Two women stood next to each other. One woman is holding a cup of coffee up saying cheers.

How we’re doing

Find out more about how we’re doing in our Tenant Satisfaction Measures

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Three people are sitting together in a community building. They are all chatting. One person is leaning on a walking support.

Help us to offer you a more tailored service

Let us know your individual requirements and we can tailor our services to suit your needs.

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A woman sat in a wheelchair holding a ball

Communities get active at Ingle Court and Cragside Close

We brought two communities together for an activities day as part of our community-based approach.

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An illustration of people lined up in a row going up in height with an arrow above outlining demonstrating a graph

Our new approach to anti-social behaviour and Good Neighbourhood Management

We reflect back on our new approach to anti-social behaviour and Good Neighbourhood Management.

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