Customer satisfaction with value for money for our services remains at 87.9%. We have seen a slight decrease of 0.6% in customer satisfaction in the way we deal with enquiries compared to the previous quarter.
Customer satisfaction is very important to us. We want to offer a good level of service that our customers feel provides value for money.
We listen to your views and use what you tell us to inform our service reviews.
To download an overview of our latest customer satisfaction results click here