Harrogate Floating Support for Families

What is the Service?.

The aim of the service is to provide housing related support to families in the Harrogate district. Helping them to manage and remain in their accommodation within the community. You do not need to be a Leeds Federated tenant to apply for this service. The Scheme is available to all sections of the community in all tenures. Support will be offered for up to 2 years depending on your needs.

Who is the Service for?

The service aims to be as wide ranging and flexible as possible to allow access for people and their families requiring housing support. This includes:

Homeless families via Harrogate Borough Council living in temporary accommodation
People with mental health issues
People at risk of domestic violence
People at risk of offending
Older people with housing support needs
People with drug/alcohol related issues

How can I apply?

As the support is offered on a 'floating' basis, applications will be considered from the following sources:

Harrogate Borough Council
Voluntary and statutory services in Harrogate Knaresborough and Ripon area
Housing associations
Mental Health services
Police, Health, Social Services and Education
Self- referrals
Internal referrals (existing Leeds Fed tenants)

What is the referral process?

The referral is received from any of the above agencies/individuals
An interview is arranged with the potential clients
The support worker identifies support needs through a needs assessment and conducts a risk assessment
The potential clients are informed of the decision whether or not they have been successful within 2 days in writing and by telephone.
Support will be offered for up to 2 years.

The Support Package

Leeds Federated supported Housing will ensure that the correct level of support is provided. Working with other agencies, if required.

A 'Support Plan' is agreed between both you and your allocated support worker which will highlight any areas of support required. These can include:

Budgeting
Tenancy issues
Promoting independent living skills
Signposting
Encouraging Social wellbeing
Empowerment and confidence building
Learning, Education and Employment support
Health related support
Debt management
Managing responsibilities
Anti-social Behaviour issues
Mental health advice
Substance misuse

We do not offer support with personal care

Support Agreement

When you are offered support you need to sign a Support Agreement within the first 2 weeks.
The Housing Support worker will provide support where possible and appropriate. We will work with other agencies already involved with you, and we will also make referrals to other agencies that can provide further specialist support you may need.

Leaving the Service

If at any time during your support you decide that you no longer require assistance, support can be ended. Support will be reviewed at least 3 monthly.

If you would like to find out more about the Scheme or would like to make a referral. Please contact the Harrogate supported housing team on 01133861000 or write to

Leeds Federated Housing Association
North Yorkshire Office
PO Box 37
Harrogate
HG2 8WZ